I cannot send or receive messages on Facebook Chat or via the Messenger app.*I have tri...

GetHuman1030872's customer service issue with Facebook from August 2018

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The issue in GetHuman1030872's own words
I cannot send or receive messages on Facebook Chat or via the Messenger app.*I have tried in three browsers across two computers as well as on my phone and while I can see my contacts list I have no message history, messages I type are not getting through and I can't see anything being sent to me. *This problem has been happening since I got up four hours ago and was not happening eight hours before that, but as it started overnight I don't know exactly when it was.
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Facebook

Customer service issue
Reported by GetHuman1030872
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 114983 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1030872 started working on this issue
Aug 24th 11:25am
GetHuman1030872 shared this issue with followers on Twitter
Aug 24th 11:25am
GetHuman1030872 confirmed the issue is fixed. Hooray!
Aug 27th 12:42pm