Hi,**I am trying to log on to a business Facebook account and it is asking me to upload...

GetHuman1030829's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1030829's own words
Hi,**I am trying to log on to a business Facebook account and it is asking me to upload * ID photos and for my name? It is a company social media account so I do not know who's name it is under or why I would need to add photos. I can not access the account at all and need a quick response on how to solve the matter.**I need someone to help me with what is going on as I have not seen this and also how to get back onto my account.**Thank you,**Yasmin Nelson*Company- Embleys Estate Agents
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Facebook

Customer service issue
Reported by GetHuman1030829
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 114968 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1030829 started working on this issue
Aug 24th 10:56am
GetHuman1030829 indicated the issue is not fixed yet.
Aug 24th 11:57am