My account (Pamilla Ricken) was tied to two email addresses I don’t have access to anym...
GetHuman-pamricke's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-pamricke's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pamricke will want to follow the link below to head to their help center. We will check on GetHuman-pamricke later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-pamricke may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-pamricke's own words
My account (Pamilla Ricken) was tied to two email addresses I don’t have access to anymore, so there was no way I could find to change*use my current email in order to reset my password. I just created a new account, thinking that would solve my problem, but now I see I have to go through a list of people to identify my current family and friends, and it looks like they will will need to respond to a new friend request. Many will assume my account has been hacked. **Is it possible to retrieve my original account and delete a new one I set up in order to change my new email address?
GetHuman-pamricke did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-pamricke fixed the problem
We are waiting for GetHuman-pamricke to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.