I got hacked by watching a video a Facebook friend sent me. Then I got kicked off of Fa...

GetHuman-dangluki's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dangluki's own words
I got hacked by watching a video a Facebook friend sent me. Then I got kicked off of Facebook. In order to log back in I needed a conformation code. It sent a code to an email I have no access to cause it doesn’t exist and there’s no phone number that exist on the account. What can I do to get my account back? If there’s any way please contact me. My Facebook name is dang lukinich and my Facebook email is *****@***.com to get a hold of me my gmail is *****@***.com
GetHuman-dangluki did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-dangluki
Aug 22nd, 2018 - 5 mons ago
I have an issue with Facebook too
Seen by 8 customers so far
Similar issue to 112422 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-dangluki started working on this issue
Aug 22nd, 2018 7:16am
GetHuman-dangluki indicated the issue is not fixed yet.
Aug 22nd, 2018 7:18am