I have been locked out of my face book account. I can not recover my account. I no long...

GetHuman-arilozan's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-arilozan's own words
I have been locked out of my face book account. I can not recover my account. I no longer have access to my old email and do remember my old password. I have a new email but it does not allow me to change, I really want to keep this profile since I have been using it for over ** year and have many contacts that will be hard to recover as well as my photos. Every time I attempt to recover my account it tells me that I have tried to many times or that something went wrong.
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Customer service issue
Reported by GetHuman-arilozan
Aug 22nd, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 112193 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-arilozan started working on this issue
Aug 22nd 1:42am
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 23rd 11:35am
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 23rd 11:40am
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 23rd 10:50pm
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 25th 3:54pm
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 28th 4:05am
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 28th 4:05am
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 28th 4:05am
GetHuman-arilozan indicated the issue is not fixed yet.
Aug 28th 4:05am
GetHuman-arilozan indicated the issue is not fixed yet.
Sep 17th 6:19pm
GetHuman-arilozan indicated the issue is not fixed yet.
Oct 6th 3:47pm
GetHuman-arilozan indicated the issue is not fixed yet.
Oct 16th 1:46am