I can not login to my Facebook account. The help center tells me to go to Code Generat...

GetHuman-momnkids's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-momnkids's own words
I can not login to my Facebook account. The help center tells me to go to Code Generator to get a code to log in with. I can't get past this message to even go to Code Generator.**"You’ve asked us to require a *-digit login code when anyone tries to access your account from a new device or browser.*Enter the *-digit code from your Code Generator or *rd party app below."**There is no *rd party app below. Is this a trick or has someone hacked into my account and created a code. I don't recall requiring a * digit code to get in to my account. HELP!!! I am very frustrated.
GetHuman-momnkids did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-momnkids fixed the problem
We are waiting for GetHuman-momnkids to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-momnkids
Aug 21st, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 111986 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-momnkids started working on this issue
Aug 21st 9:32pm
GetHuman-momnkids indicated the issue is not fixed yet.
Aug 21st 10:38pm
GetHuman-momnkids indicated the issue is not fixed yet.
Aug 21st 10:39pm
GetHuman-momnkids indicated the issue is not fixed yet.
Aug 22nd 11:11pm
GetHuman-momnkids indicated the issue is not fixed yet.
Aug 25th 2:34pm