My Facebook account was hacked and deactivated. I have no available access to my regist...

GetHuman-jasonscl's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-jasonscl's own words
My Facebook account was hacked and deactivated. I have no available access to my registered mobile because I’m on a trip and my roaming isn’t activated. **My trusted friend is my suspect for the hacking. And he isn’t very helpful in the process. So the trusted contacts option is also not going to work.**I have my passport and my residence ID. Can I just submit my IDs and get me to log back in to my account and recover full control?
GetHuman-jasonscl did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jasonscl
Aug 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 111930 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jasonscl started working on this issue
Aug 21st 8:27pm
GetHuman-jasonscl indicated the issue is not fixed yet.
Aug 21st 8:33pm