i cant grt in to my email and i dont hane that phone and ive tryed your help on line bu...

GetHuman1020245's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1020245's own words
i cant grt in to my email and i dont hane that phone and ive tryed your help on line but dont work i have my ID to prove it me
GetHuman1020245 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1020245
Aug 21st, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 111909 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1020245 started working on this issue
Aug 21st 7:58pm
GetHuman1020245 indicated the issue is not fixed yet.
Aug 21st 9:14pm