I made a new Facebook account. I have * right now but plan on deleting my old one soon...

GetHuman-tiarenee's customer service issue with Facebook from August 2018

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The issue in GetHuman-tiarenee's own words
I made a new Facebook account. I have * right now but plan on deleting my old one soon. Anyways, I got locked out of my new one due to suspicious activity but it is me. I was then logged out and asked for a phone number to verify. I put in my phone number but was told that I cannot use that number again because it was used before with my old account. But it is my number. The only other number I have is a house phone, a land line, which cannot receive text messages. I do have other forms of ID tho. Which I am willing to send in.
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Customer service issue
Reported by GetHuman-tiarenee
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 102788 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-tiarenee started working on this issue
Aug 13th, 2018 4:15pm