For **yrs I have used my nickname and maiden surname recently got married and wanted to...

GetHuman984631's customer service issue with Facebook from August 2018

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The issue in GetHuman984631's own words
For **yrs I have used my nickname and maiden surname recently got married and wanted to keep my nickname but change surname I was asked to provide proof which I did this had my birth name on it now they are using my birth name and married surname instead of my nickname I have * open cases and they have not been answered. I cannot change my name as I have sent proof and I am getting messages asking who I am as my birth name I do not use is everyday life which is really annoying.
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Facebook

Customer service issue
Reported by GetHuman984631
Aug 13th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 102486 others
1 customer following this
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Timeline
GetHuman984631 started working on this issue
Aug 13th, 2018 10:41am