My account has been compromised.i have been notified that there were comments on a vide...

GetHuman984370's customer service issue with Facebook from August 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman984370 will want to follow the link below to head to their help center. We will check on GetHuman984370 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman984370's own words
My account has been compromised.i have been notified that there were comments on a video that I didn't make also messages I didn't even send.i tried to report it but was sure what to report it under.someone has even made a video base on a comment I didn't even wrote my photo has been featured in this video base on something I didn't write.i couldn't even get in my account I had to change my password an all.i need some help with this.
GetHuman984370 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman984370
Aug 13th, 2018 - 7 mons ago
I have an issue with Facebook too
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GetHuman984370 started working on this issue
Aug 13th, 2018 6:57am