My name is Harold Collins and I opened my *nd account in **** because I couldn't rememb...

GetHuman-fulltilt's customer service issue with Facebook from August 2018

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-fulltilt's own words
My name is Harold Collins and I opened my *nd account in **** because I couldn't remember the password for my *st account. Now someone has used my picture to open a bogus account and friended my friends and is pretending to be me and scamming my friends out of money. The first account I opened was in **** and the profile picture was me eating a BBQ sandwich.. the one I use nowadays was opened in **** and the bogus one was opened with my picture and name just recently.... That's the one that needs to be deleted. One friend has already been scammed out of$***. Go ahead and delete the old account as well. thanks. My phone number is ********** if you need more information. thanks
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Customer service issue
Reported by GetHuman-fulltilt
Aug 12th, 2018 - a yr ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-fulltilt started working on this issue
Aug 12th, 2018 6:58pm
GetHuman-fulltilt confirmed the issue is fixed. Hooray!
Aug 12th, 2018 6:59pm