Hi my name is Naomi Simpson. This is my maiden name. I had a Samsung phone that was sto...

GetHuman-ezyonthe's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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The issue in GetHuman-ezyonthe's own words
Hi my name is Naomi Simpson. This is my maiden name. I had a Samsung phone that was stolen. I had not logged out of my FB from this phone. The number is **********. This person who stole my phone has hacked into all my accounts. The email on this FB account is EzyontheE*****@***.com. I no longer have access to this email as it has been deleted. My password on this account is Hawg Heaven, and the answer to my security question is curly. My current phone number and email are. ********** EzyontheE*****@***.com. Tori Simpson is my daughter. Please help me get my FB back.
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Facebook

Customer service issue
Reported by GetHuman-ezyonthe
Aug 12th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 101789 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ezyonthe started working on this issue
Aug 12th, 2018 4:03pm
GetHuman-ezyonthe indicated the issue is not fixed yet.
Aug 12th, 2018 5:41pm