I closed my facebook account before this happened. On my bank statement there was * Ch...
GetHuman-febaker's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-febaker's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-febaker's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-febaker will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-febaker can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-febaker may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-febaker's own words
I closed my facebook account before this happened. On my bank statement there was * Charges against my visa debit ****-****-****-**** exp ****** code ***. (*) date *-*-**** FB * *Fred Baker pay.fb.com CAUS (*) *-**-**** FB *Fred * Baker pay.fb.com CAUS . Someone is either using an old facebook of mine or opened one in my name. I cancelled my credit card, but please search these transactions using this info. please close that account and please email me any information you have concerning this. Fred Baker …,*****@***.com Thank You.
GetHuman-febaker did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-febaker fixed the problem
We are waiting for GetHuman-febaker to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.