I cannot log into my facebook because the password is locked. *When I try to reset the...

GetHuman980064's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman980064's own words
I cannot log into my facebook because the password is locked. *When I try to reset the password, facebook emails an old email that I have forgotten the password to. *I have also cancelled my previous phone plan.*The email attached to my facebook (A*****@***.com ) is not available to me anymore. *I would like to make "Patrick Winter"*attached to "*****@***.com" and make a new password.
GetHuman980064 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman980064 fixed the problem
We are waiting for GetHuman980064 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman980064
Aug 11th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 100977 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman980064 started working on this issue
Aug 11th, 2018 6:45pm
GetHuman980064 shared this issue with your circles on Google+
Aug 11th, 2018 6:46pm
GetHuman980064 indicated the issue is not fixed yet.
Aug 11th, 2018 7:58pm
GetHuman980064 indicated the issue is not fixed yet.
Aug 12th, 2018 8:34pm
GetHuman980064 indicated the issue is not fixed yet.
Aug 14th, 2018 8:23pm