I broke my phone and cannot remember my password, but I have my phone number and Facebo...

GetHuman979408's customer service issue with Facebook from August 2018

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The issue in GetHuman979408's own words
I broke my phone and cannot remember my password, but I have my phone number and Facebook says it is sending me the code it even shows my number for the user name but I never receive the code. Is there anyway you can help me get back in my account.* Username: *************Old Password: Hitachi****Please help me get in my facebook page*Shannon Burton***-*-*****Phone* *** *** **********@***.com
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Customer service issue
Reported by GetHuman979408
Aug 11th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 100816 others
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GetHuman979408 started working on this issue
Aug 11th, 2018 3:48pm