My facebook account -- Rena Lindevaldsen -- has locked me out. It did not allow me to u...

GetHuman-rlindeva's customer service issue with Facebook from August 2018

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The issue in GetHuman-rlindeva's own words
My facebook account -- Rena Lindevaldsen -- has locked me out. It did not allow me to use any security pins to change password and then this morning it says that my phone number was removed and *-step verification removed. I have no way to get into that account. On the lost password page, I tried email, phone, and name and it said it did not recognize it.
GetHuman-rlindeva did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-rlindeva
Aug 11th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 100711 others
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Timeline
GetHuman-rlindeva started working on this issue
Aug 11th, 2018 1:49pm