I broke my phone and got a new one.Forgot my password.My account had an old email from...
GetHuman-inaffitb's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman-inaffitb's own words
I broke my phone and got a new one.Forgot my password.My account had an old email from Comcast that I no longer have so I could not have password reset to that email.I had to create a new account with my current email address *****@***.com.I had to send out new friend requests.I also just moved from Colorado to Utah.My message said too much activity on my account.Today,I received a message to upload a photo of myself.I did that.I am locked out of my account after that and it does not recognize my email address.My phone number is the same.HELP!!!!!!!!
GetHuman-inaffitb did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-inaffitb fixed the problem
We are waiting for GetHuman-inaffitb to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.