Problem was not fixed

GetHuman974682's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman974682's own words
Sign into my account ... I've lost my password for facebook account after doing a factory reset on my phone..I tried logging in my account using forgot password .I was sent a code that will it will not I tried having a code to sent to my email@that code is not working eithet
The codes I was sent are not working
I want to get back into my facebook account
** years or longer
I've text back to tell them the codes I was sent are not working
I have an issue with Facebook too
How GetHuman974682 fixed the problem
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Customer service issue
Reported by GetHuman974682
Aug 10th, 2018 - 7 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 99620 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman974682 started working on this issue
Aug 10th, 2018 12:01pm
GetHuman974682 indicated the issue is not fixed yet.
Aug 10th, 2018 12:02pm