I have a Facebook acct that my son has hacked and changed my password. It was due to f...

GetHuman969080's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman969080's own words
I have a Facebook acct that my son has hacked and changed my password. It was due to family problems. I can’t access it because son changed password. I want account deleted. It is under my name, Jim Hagstrom. It had that I live in Streamwood, Il and from bitchfield that my son put on there. I want my account deleted. Since my son has access to my email account, please send email to: *****@***.com*(Haydee is a close friend and is aware of my problem). Please delete FB account or can I change the email address and password. Please advise. Thank you.
GetHuman969080 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman969080
Aug 9th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 98083 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman969080 started working on this issue
Aug 9th, 2018 12:47am
GetHuman969080 indicated the issue is not fixed yet.
Aug 9th, 2018 12:29pm
GetHuman969080 indicated the issue is not fixed yet.
Aug 12th, 2018 6:15pm