My dad is locked out of his facebook account because he didn't save his passwords for h...

GetHuman968150's customer service issue with Facebook from August 2018

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97906 similar
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Help with my Facebook issue
GetHuman968150's next move: try the Facebook help center again.
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The issue in GetHuman968150's own words
My dad is locked out of his facebook account because he didn't save his passwords for his account OR his email. I need help to get into his facebook account and change his email.
GetHuman968150 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman968150
Aug 8th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 97906 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman968150 started working on this issue
Aug 8th, 2018 8:41pm
GetHuman968150 indicated the issue is not fixed yet.
Aug 8th, 2018 9:54pm
GetHuman968150 indicated the issue is not fixed yet.
Aug 9th, 2018 9:56pm
GetHuman968150 indicated the issue is not fixed yet.
Aug 9th, 2018 10:01pm