My account was hacked, password and email changed and my cell phone number was removed...

GetHuman967727's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman967727's own words
Log IN ... My account was hacked, password and email changed and my cell phone number was removed. I did not get the email about it until after the link expired and now I cannot access my account at all. I have tried password recovery steps but since they changed all of the info on my account I cannot recover my account
Without being able to contact them they are limiting the users ability to rectify what could be a simple issue
GetHuman967727 did not yet indicate what Facebook should do to make this right.
Tried all of facebooks recovery options*Sent in a report with my drivers license attached *Can show the emails I got from facebook telling me that the information had been changed but I did not check my email for a few days and the links had expired
I have an issue with Facebook too
How GetHuman967727 fixed the problem
We are waiting for GetHuman967727 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

FACEBOOK
Customer service issue
Reported by GetHuman967727
Aug 8th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 97853 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman967727 started working on this issue
Aug 8th, 2018 7:25pm
GetHuman967727 indicated the issue is not fixed yet.
Aug 8th, 2018 11:43pm
GetHuman967727 indicated the issue is not fixed yet.
Aug 8th, 2018 11:46pm
GetHuman967727 indicated the issue is not fixed yet.
Aug 21st, 2018 11:58pm
GetHuman967727 indicated the issue is not fixed yet.
Aug 22nd, 2018 12:00am