When FB first started we were told to use an alias, because I was active duty Army. So...
GetHuman-jdknorr's customer service issue with Facebook from August 2018
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jdknorr's own words
When FB first started we were told to use an alias, because I was active duty Army. So I did just that. For many years it was no problem, and the only people in my friends list were only people I actually new in person. Well that all changed when I made a few political post FB did not agree with. So FB said I needed to show a government ID to continue using facebook. *I did not send FB a government ID, instead I sent them a picture if me giving them the bird, as I do not believe FB has the right to ask for such ID and maybe illegal as well.*Well two years later I still get notifications in my email, however upon trying to sign in, FB says my photo is still under review.
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