There are two different accounts in. My name one was set up with my email address...
GetHuman-tltoih's customer service issue with Facebook from August 2018
Help with my Facebook issue
How did GetHuman-tltoih do it?
Waiting to hear how GetHuman-tltoih fixed the problem to share with other customers.
The issue in GetHuman-tltoih's own words
There are two different accounts in. My name one was set up with my email address that is not mine it has picture of my daughter and my info but not me. Mine is set up with my phone number but it has no *one on it I forgot my password and facebook doesn't recognize any friends I offer to id me how can I get new password if I use my email. It changes it for. Other a. Profile. I have been hacked and Harnessed by my sister and her friend I reported it now I can't get to my account because I forgot password could you please help me I love facebook but this is getting annoying about ready to give up
GetHuman-tltoih did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-tltoih fixed the problem
We are waiting for GetHuman-tltoih to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.