Hi, my friends facebook has been hacked. She doesn’t have access to the email and forgo...

GetHuman-kathlhyn's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-kathlhyn's own words
Hi, my friends facebook has been hacked. She doesn’t have access to the email and forgot the password as well. And the hacker sending messages to her friend’s abroad to help her to send money in the Philippines. What we can do? Here is the photo of her facebook that has been hacked. **Hi again, someone already become a victim of a a hacker. She send ** thousand pesos to Philippines. Can someone help us to delete this account or do something to catch that hacker. Please... we are waiting for response
GetHuman-kathlhyn did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-kathlhyn
Aug 1st, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 89804 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kathlhyn started working on this issue
Aug 1st, 2018 11:30am
GetHuman-kathlhyn indicated the issue is not fixed yet.
Aug 1st, 2018 12:30pm
GetHuman-kathlhyn indicated the issue is not fixed yet.
Aug 1st, 2018 12:40pm