I accidentally created a new account when logging in to my facebook from my replacement...

GetHuman-advokarl's customer service issue with Facebook from July 2018

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The issue in GetHuman-advokarl's own words
I accidentally created a new account when logging in to my facebook from my replacement phone. I have had this * and email forever. I just want to get to MY page. I do have * real facebook accounts, well * now, but I only use * of them. I have notified you about the accidental account and have heard nothing back. My profile pic on the account I use is of my and my daughter at her dance recital. I just can not seem to get there because I am not receiving the code.
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Facebook

Customer service issue
Reported by GetHuman-advokarl
Jul 31st, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 88444 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-advokarl started working on this issue
Jul 31st, 2018 12:11am
GetHuman-advokarl indicated the issue is not fixed yet.
Jul 31st, 2018 1:21am
GetHuman-advokarl indicated the issue is not fixed yet.
Jul 31st, 2018 1:22am
GetHuman-advokarl indicated the issue is not fixed yet.
Aug 1st, 2018 1:50am
GetHuman-advokarl indicated the issue is not fixed yet.
Aug 1st, 2018 1:50am
GetHuman-advokarl confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 1:14am