my mother logged out of her facebook account but has forgot her password, we have tried...

GetHuman925671's customer service issue with Facebook from July 2018

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GetHuman925671's next move: go to the Facebook help center.
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The issue in GetHuman925671's own words
my mother logged out of her facebook account but has forgot her password, we have tried to send a code to other emails so she can get back on but they not working, we have tried setting a new email but code wont go through ?
GetHuman925671 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman925671
Jul 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 86370 others
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GetHuman925671 started working on this issue
Jul 28th, 2018 3:43pm
GetHuman925671 shared this issue with friends on Facebook
Jul 28th, 2018 3:45pm