my mother logged out of her facebook account but has forgot her password, we have tried...

GetHuman925671's customer service issue with Facebook from July 2018

5 views
 | 
86370 similar
 | 
0 following
Help with my Facebook issue
GetHuman925671's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman925671 will want to follow the link below to head to their help center. We will check on GetHuman925671 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman925671 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman925671's own words
my mother logged out of her facebook account but has forgot her password, we have tried to send a code to other emails so she can get back on but they not working, we have tried setting a new email but code wont go through ?
GetHuman925671 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman925671 fixed the problem
We are waiting for GetHuman925671 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman925671 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman925671
Jul 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 86370 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman925671 started working on this issue
Jul 28th, 2018 3:43pm
GetHuman925671 shared this issue with friends on Facebook
Jul 28th, 2018 3:45pm