Someone has sent Facebook messages to some of my Facebook friends pretending to be me...
GetHuman924384's customer service issue with Facebook from July 2018
Help with my Facebook issue
GetHuman924384's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman924384 will want to follow the link below to head to their help center. We will check on GetHuman924384 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman924384 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman924384's own words
Someone has sent Facebook messages to some of my Facebook friends pretending to be me. I got an e-mail from Facebook saying that one of my friends reported being contacted by this imposter, and that the imposter's profile has been removed. (case number *****************). What can I do to try to prevent this from happening again? What should I do to protect myself, and my facebook friends from further trouble like this? Why can't I talk to someone at facebook on the phone?
GetHuman924384 did not yet indicate what Facebook should do to make this right.
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