A person has by the name of Hollie Rivers Garza has used my FULL name And the FULL name...

GetHuman-ryates's customer service issue with Facebook from July 2018

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The issue in GetHuman-ryates's own words
A person has by the name of Hollie Rivers Garza has used my FULL name And the FULL name of The GM when telling a lie about her boyfriend coming to our store I have tried to block the review and cant. We don't Use FULL names of our employees On the internet. The story she is telling on The Hyundai of La Quinta Facebook Page is a lie, She was not at our store. We are filing a report with the police due to this customer actions When at our store. Yelp Has removed there story for being made up and language used in review. We would hope Facebook would hold reviews to the same standard. The FULL name usage is not something that should be allowed. **Thank you.
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Facebook

Customer service issue
Reported by GetHuman-ryates
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 85474 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ryates started working on this issue
Jul 27th, 2018 4:24pm
GetHuman-ryates indicated the issue is not fixed yet.
Jul 30th, 2018 10:48pm