Hello! * I am contacting you from SUPER BAST Facebook page (https:**www.facebook.com*su...

GetHuman-superbas's customer service issue with Facebook from July 2018

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The issue in GetHuman-superbas's own words
Hello! * I am contacting you from SUPER BAST Facebook page (https:**www.facebook.com*superbastal*. You have recently disabled the page for violating someone else's intellectual property rights. * First of all we want to apologize for violating this policy but trust us, we haven’t done this on purpose. We have never wanted to break Facebook rules or violate any of the policies that this huge social network has. The content that we post is always pre-checked for the violation of any of Facebook rules or someone else’s rights. We feel very sorry and we will be more attentive if you accept our apologize and re-activate SUPER BAST page.*According to the emails that we have received, a third part has reported some of the videos that we posted. We haven’t stated anywhere that the videos we use are ours, we only share public videos from Facebook or Instagram. The videos have been of past days or even months and I repeat, we didn’t state anywhere that we owned the videos so the violation of the rules it is never our intention.*In the future we won’t post anything that violates someone else’s rights and we will never intend to break the Facebook rules again. The posts that we will share will only be created by the staff of SUPER BAST which is a big company in Albania and that uses social networks as a marketing form even by many paid promotions and ads. Apart from using it as a marketing form, we also use it as a way of interaction with all the people that use the services of the company. *Please let us know if there are any steps we can take to get the account back. We will do whatever is needed to get back our fans and continue the activity.* Thank you in advance*SuperBast.
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Customer service issue
Reported by GetHuman-superbas
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 8 customers so far
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GetHuman-superbas started working on this issue
Jul 27th, 2018 3:07pm
GetHuman-superbas indicated the issue is not fixed yet.
Jul 27th, 2018 4:07pm