I can't get on facebook, first you couldn't find my email address even though I used it...

GetHuman918892's customer service issue with Facebook from July 2018

1 view
84265 similar
0 following
Help with my Facebook issue
GetHuman918892's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman918892 will want to follow the link below to head to their help center. We will check on GetHuman918892 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman918892's own words
I can't get on facebook, first you couldn't find my email address even though I used it the day before and now I have to put a picture on it and you won't let me on facebook until I put the picture on. I have put the picture on but am still waiting to see what facebook is going to do I have been waiting for * days and I am tired of waiting for them to get this situation rectified. I did nothing wrong and it looks like the company just doesn't care about the people who are on facebook, and in case they didn't realize this without the people who go on facebook there is no facebook to have
GetHuman918892 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman918892 fixed the problem
We are waiting for GetHuman918892 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman918892 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman918892
Jul 26th, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 1 customer so far
Similar issue to 84265 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman918892 started working on this issue
Jul 26th, 2018 4:04pm
GetHuman918892 indicated the issue is not fixed yet.
Jul 26th, 2018 4:04pm