Originally I had one account with my picture, Carol Faye Holbrook. My account got comp...

GetHuman-gremlinf's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-gremlinf's own words
Originally I had one account with my picture, Carol Faye Holbrook. My account got compromised and I ended up with another account which I do not want. I cannot get into my main account no matter what I do. I have changed my password several times and you send me SMS codes but I can't get into my original account. I want the other accounts deleted but not my original account. Mine is the only one with a picture. Please help.
GetHuman-gremlinf did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-gremlinf fixed the problem
I went to settings and deleted the password option.
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-gremlinf
Jul 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
GetHuman-gremlinf shared how to fix
Seen by 6 customers so far
Similar issue to 83330 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gremlinf started working on this issue
Jul 25th, 2018 7:58pm
GetHuman-gremlinf indicated the issue is not fixed yet.
Jul 27th, 2018 12:36am
GetHuman-gremlinf indicated the issue is not fixed yet.
Jul 27th, 2018 12:45am
GetHuman-gremlinf confirmed the issue is fixed. Hooray!
Jul 28th, 2018 11:04pm