My account was started in**** using my Yahoo email as *****@***.com, in the last * week...

GetHuman-jqkd's customer service issue with Facebook from July 2018

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The issue in GetHuman-jqkd's own words
My account was started in**** using my Yahoo email as *****@***.com, in the last * week's I was told my password was incorrect and had to change my password. Now I am locked out of my account and don't have access to my yahoo account any longer. I've tried to reset my password every way possible using my phone for a reset code to be sent to and another email. Each time I'm told a code has been sent and I get no reset code. This is how I stay in contact with family and friends.
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Facebook

Customer service issue
Reported by GetHuman-jqkd
Jul 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 82426 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jqkd started working on this issue
Jul 25th, 2018 12:08am
GetHuman-jqkd indicated the issue is not fixed yet.
Jul 25th, 2018 1:14am