I don't have the code you want for me to be able to complete my log in I was able to ch...

GetHuman902528's customer service issue with Facebook from July 2018

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The issue in GetHuman902528's own words
I don't have the code you want for me to be able to complete my log in I was able to change the password but that still does not help in order to get this code I would have to be able to log in which I can't because I don't have the code and you won't send it to me it is a catch ** and you have success fully made it so I can never log in you ask for a picture of me holding the code but how can I do that without the * digit code or a picture id but do not give any indication of where I would send this picture ID nothing is provided if feels like you really do not want me to be able to access my facebook page any longer because the solutions you provide are impossible
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Facebook

Customer service issue
Reported by GetHuman902528
Jul 24th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 81631 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman902528 started working on this issue
Jul 24th, 2018 7:49am
GetHuman902528 indicated the issue is not fixed yet.
Jul 24th, 2018 7:49am