My FB account was hacked and sent messages to my friends that i did not authorize! I tr...

GetHuman908366's customer service issue with Facebook from July 2018

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GetHuman908366's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman908366 will want to follow the link below to head to their help center. We will check on GetHuman908366 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman908366's own words
My FB account was hacked and sent messages to my friends that i did not authorize! I tried to change my password for security, but now for * days, have not been able to get back into my account! *****, because someone can prove they are me! I cannot! Please tell me how to access my account. I keep getting messages with a security code and asked to change my password. The person must be in my account. Every time I try to log in, i get prompted to change password! I have no idea how to fix this!
GetHuman908366 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman908366
Jul 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 80968 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman908366 started working on this issue
Jul 23rd, 2018 3:51pm
GetHuman908366 indicated the issue is not fixed yet.
Jul 23rd, 2018 4:52pm
GetHuman908366 indicated the issue is not fixed yet.
Jul 24th, 2018 4:52pm
GetHuman908366 indicated the issue is not fixed yet.
Jul 24th, 2018 4:56pm