Facebook told me to send them two items with my name on them which I did never received...

GetHuman902592's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman902592's own words
Facebook told me to send them two items with my name on them which I did never received a answer.I also sent them a email today asking them to send me a * factor login code to my phone or email address
GetHuman902592 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman902592
Jul 21st, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 78730 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman902592 started working on this issue
Jul 21st 6:24am
GetHuman902592 indicated the issue is not fixed yet.
Jul 21st 6:35am