My Facebook account was hacked a couple days ago and i changed my password but now it i...

GetHuman-mikdatri's customer service issue with Facebook from July 2018

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1 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-mikdatri's own words
My Facebook account was hacked a couple days ago and i changed my password but now it is asking me to put in a * digit code that is SMS to my phone. I got a new phone number around a month ago, so it will not let me get this code. I tried sending in a photo of me with a handwritten code, but it also did not work. This hacker has now tried getting into my email (same as my Facebook email) and I have changed the password already. I just really need help getting back into my Facebook account.
GetHuman-mikdatri did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-mikdatri
Jul 20th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 17 customers so far
Similar issue to 78448 others
1 customer following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mikdatri started working on this issue
Jul 20th, 2018 9:03pm