A few days ago FB sent me a message advising that someone from California had tried to...

GetHuman901418's customer service issue with Facebook from July 2018

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The issue in GetHuman901418's own words
A few days ago FB sent me a message advising that someone from California had tried to sign into my account and requesting if it was me. I responded NO and got a prompt asking for my mobile telephone number. I have been able to create a new password and feel okay ow BUT I CANNOT use my mobile number therefore would like Facebook not to send any messages to the mobile number I gave. Please delete that number from your records. Also please confirm that this has been done.**Thanks you.**Elizabeth Abdool
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Customer service issue
Reported by GetHuman901418
Jul 20th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 78422 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman901418 started working on this issue
Jul 20th, 2018 8:23pm
GetHuman901418 indicated the issue is not fixed yet.
Jul 20th, 2018 9:44pm