my facebook was hacked earlier today and they posted a scam for sale. i caught it with...

GetHuman894578's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman894578's own words
my facebook was hacked earlier today and they posted a scam for sale. i caught it within * minutes changed my password and all was good. now a few hours have passed and i was on my facebook and it said your session has expired. it kicked me off facebook and i cant log in or reset my password through any of the ways the website is telling me to. im all out of options and about to give up on having a facebook.
GetHuman894578 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman894578
Jul 18th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 76604 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman894578 started working on this issue
Jul 18th, 2018 9:02pm
GetHuman894578 indicated the issue is not fixed yet.
Jul 20th, 2018 5:12am
GetHuman894578 indicated the issue is not fixed yet.
Jul 22nd, 2018 2:22pm