My husband’s Facebook account was hacked. He never uses it so he doesn’t remember his...
GetHuman-ekeefe's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Before contacting them, items GetHuman-ekeefe may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ekeefe's own words
My husband’s Facebook account was hacked. He never uses it so he doesn’t remember his password. I am the only friend on his account and got a notification that his profile picture was changed. The name was also changed too.
GetHuman-ekeefe did not yet indicate what Facebook should do to make this right.
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