Facebook messenger story is not working

GetHuman882142's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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GetHuman882142's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman882142 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman882142 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman882142 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman882142's own words
The problem: Facebook messenger story is not working
GetHuman882142 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman882142 fixed the problem
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Facebook

Customer service issue
Reported by GetHuman882142
Jul 15th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 25 customers so far
Similar issue to 73403 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman882142 started working on this issue
Jul 15th, 2018 4:52am