My business page has * review on it from people who were never clients and never have u...
GetHuman846737's customer service issue with Facebook from July 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman846737 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman846737 can let us know if they help or not.
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The issue in GetHuman846737's own words
My business page has * review on it from people who were never clients and never have used our services or even spoken to me prior to this. Their reviews are very negative, defametory, and they refuse to remove them. Their comments go agains community standards of authenticity since they are not and never have used our services. (My account recently received notice that a review I had left was removed for the same reason based on community standards although I had actually used the companies products). I would like these comments removed as they reflect very poorly on my otherwise *.* star business
GetHuman846737 did not yet indicate what Facebook should do to make this right.
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