My business page has * review on it from people who were never clients and never have u...

GetHuman846737's customer service issue with Facebook from July 2018

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The issue in GetHuman846737's own words
My business page has * review on it from people who were never clients and never have used our services or even spoken to me prior to this. Their reviews are very negative, defametory, and they refuse to remove them. Their comments go agains community standards of authenticity since they are not and never have used our services. (My account recently received notice that a review I had left was removed for the same reason based on community standards although I had actually used the companies products). I would like these comments removed as they reflect very poorly on my otherwise *.* star business
GetHuman846737 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman846737
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 62932 others
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Timeline
GetHuman846737 started working on this issue
Jul 3rd, 2018 6:20pm