I ordered a product advertised on Facebook and I’ve never received the product. I order...

GetHuman846696's customer service issue with Facebook from July 2018

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The issue in GetHuman846696's own words
I ordered a product advertised on Facebook and I’ve never received the product. I ordered it the first part of May. After many emails to them ...* to be exact the last one got no response, then after looking at complaints from many people with this same problem I’ve started thinking this company is a scam that takes your money and you never get the product. There support phone number never works***The company is Boulavard** I hope I spelled it right??? I’m putting a complaint in to my bank and the BBB. They owe me a refund for **.** which they took from my account. I told them to give me a refund with no response. They need to be investigated. *Sincerely, Carol Ehrhart
GetHuman846696 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman846696
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 62928 others
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Timeline
GetHuman846696 started working on this issue
Jul 3rd, 2018 6:11pm