Hi we created a facebook account for our company but mainly to create Adds for our comp...

GetHuman845421's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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The issue in GetHuman845421's own words
Hi we created a facebook account for our company but mainly to create Adds for our company, but somehow we forgot the password, I have followed all instructions to reset the password, but each time after entering the password Facebook ask me to upload a photo of myself but on our account we had no photo's so every photo we try gets an error saying we cant accept this photo, so now we cant get pass this screen, please advice how and what we need to do.
GetHuman845421 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman845421
Jul 3rd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 62634 others
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Timeline
GetHuman845421 started working on this issue
Jul 3rd, 2018 12:59pm
GetHuman845421 shared this issue with friends on Facebook
Jul 3rd, 2018 12:59pm