I have a ex-boyfriend who keeps hacking my Facebook page. He set up a false Facebook pa...

GetHuman-mstarret's customer service issue with Facebook from July 2018

13 views
 | 
61719 similar
 | 
1 following
Help with my Facebook issue
First: share to improve GetHuman-mstarret's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mstarret's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mstarret will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mstarret can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-mstarret's own words
I have a ex-boyfriend who keeps hacking my Facebook page. He set up a false Facebook page under my name and a burn phone in my name under a old phone number I had * years ago and used this to gain access to my account. This man is a multiple time convicted felon. I am asking for help to resolve this issue and keep this man from stalking me. His name is Austin Van Wyck from Peoria AZ. My name is Michaele Starrett from Whitesboro TX. I should not have to give up my page that I used for business because this man keeps hacking me. Please help me stop this man from hacking into my account.*Sincerely*Michaele
GetHuman-mstarret did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mstarret fixed the problem
We are waiting for GetHuman-mstarret to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mstarret fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mstarret
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 13 customers so far
Similar issue to 61719 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mstarret started working on this issue
Jul 2nd, 2018 3:13pm