My account got hacked into. Unfortunately i was a victim of fraud through messenger and...

GetHuman-econg's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-econg's own words
My account got hacked into. Unfortunately i was a victim of fraud through messenger and fell for it and they sent me a text saying my Facebook was being hacked and i needed to change my password so I did and now they have hacked into my account they are private messaging all my friends trying to get them to send money for some phony cause and I cannot get into my account anymore can you please Help me. My correct email account is *****@***.com Someone has hacked into account and used *****@***.com
GetHuman-econg did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-econg
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 61251 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-econg started working on this issue
Jul 2nd, 2018 1:00am
GetHuman-econg indicated the issue is not fixed yet.
Jul 2nd, 2018 5:19pm
GetHuman-econg indicated the issue is not fixed yet.
Jul 2nd, 2018 7:41pm
GetHuman-econg indicated the issue is not fixed yet.
Jul 5th, 2018 12:58pm
GetHuman-econg indicated the issue is not fixed yet.
Jul 6th, 2018 4:51am
GetHuman-econg indicated the issue is not fixed yet.
Jul 8th, 2018 7:18pm