Hi Facebook team. We really need your help. My friend's account was hacked. He can't op...

GetHuman-lazagaki's customer service issue with Facebook from June 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lazagaki's own words
Hi Facebook team. We really need your help. My friend's account was hacked. He can't open his account and his friends or other account are not able to search his account even me. Even other accounts are not able to search his account. Unfortunately, he has no access to his number and email because he has been using his facebook for how many years, he already forgot. His account means special to him because it contains many memories of him anf his family. His facebook name is " Johaiver Macalangcom " And his password is " Ampikan ". Pleasw help us.
GetHuman-lazagaki did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-lazagaki
Jun 30th, 2018 - a yr ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lazagaki started working on this issue
Jun 30th, 2018 1:59am
GetHuman-lazagaki indicated the issue is not fixed yet.
Jun 30th, 2018 2:27pm