Hi Facebook team. We really need your help. My friend's account was hacked. He can't op...

GetHuman-lazagaki's customer service issue with Facebook from June 2018

59644 similar
0 following
Help with my Facebook issue
Did we steer you to the right help?
Waiting to see if GetHuman-lazagaki got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lazagaki's own words
Hi Facebook team. We really need your help. My friend's account was hacked. He can't open his account and his friends or other account are not able to search his account even me. Even other accounts are not able to search his account. Unfortunately, he has no access to his number and email because he has been using his facebook for how many years, he already forgot. His account means special to him because it contains many memories of him anf his family. His facebook name is " Johaiver Macalangcom " And his password is " Ampikan ". Pleasw help us.
GetHuman-lazagaki did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lazagaki fixed the problem
We are waiting for GetHuman-lazagaki to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lazagaki fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lazagaki
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 8 customers so far
Similar issue to 59644 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-lazagaki started working on this issue
Jun 30th, 2018 1:59am
GetHuman-lazagaki indicated the issue is not fixed yet.
Jun 30th, 2018 2:27pm