I’ve got a new phone and cannot remember my password to my Facebook or the email associ...

GetHuman-murdockl's customer service issue with Facebook from June 2018

1 view
 | 
58661 similar
 | 
0 following
Help with my Facebook issue
GetHuman-murdockl's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-murdockl will want to follow the link below to head to their help center. We will check on GetHuman-murdockl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-murdockl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-murdockl's own words
I’ve got a new phone and cannot remember my password to my Facebook or the email associated with my account. I have exhausted every option Facebook is giving me I’ve tried to contact the email company and they will not help I’m also tried there a cover friends option I put in the code and then it tells me my emails associated with another account when there should only be one account I just want to log into my Facebook with my new phone
GetHuman-murdockl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-murdockl fixed the problem
We are waiting for GetHuman-murdockl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-murdockl fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-murdockl
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 58661 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-murdockl started working on this issue
Jun 29th, 2018 12:10am
GetHuman-murdockl shared this issue with others over email
Jun 29th, 2018 12:11am