I’ve got a new phone and cannot remember my password to my Facebook or the email associ...
GetHuman-murdockl's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman-murdockl's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-murdockl will want to follow the link below to head to their help center. We will check on GetHuman-murdockl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-murdockl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-murdockl's own words
I’ve got a new phone and cannot remember my password to my Facebook or the email associated with my account. I have exhausted every option Facebook is giving me I’ve tried to contact the email company and they will not help I’m also tried there a cover friends option I put in the code and then it tells me my emails associated with another account when there should only be one account I just want to log into my Facebook with my new phone
GetHuman-murdockl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-murdockl fixed the problem
We are waiting for GetHuman-murdockl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.