someone got on my facebook account and changed my password, i have tried getting back o...

GetHuman830853's customer service issue with Facebook from June 2018

1 view
58573 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman830853's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman830853's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830853 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830853 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman830853's own words
someone got on my facebook account and changed my password, i have tried getting back on to change it each time i do it takes me to we’re i have to put in a new password and it sends me a code i put code in than hit continue , than it ask for ID i send ID than it says they will email me , well i have been hiding this for * weeks now , i have not got the first email and i still ain’t on my facebook account
GetHuman830853 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman830853 fixed the problem
We are waiting for GetHuman830853 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman830853 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman830853
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 58573 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman830853 started working on this issue
Jun 28th, 2018 10:10pm