someone got on my facebook account and changed my password, i have tried getting back o...

GetHuman830853's customer service issue with Facebook from June 2018

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The issue in GetHuman830853's own words
someone got on my facebook account and changed my password, i have tried getting back on to change it each time i do it takes me to we’re i have to put in a new password and it sends me a code i put code in than hit continue , than it ask for ID i send ID than it says they will email me , well i have been hiding this for * weeks now , i have not got the first email and i still ain’t on my facebook account
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Facebook

Customer service issue
Reported by GetHuman830853
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 58573 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman830853 started working on this issue
Jun 28th, 2018 10:10pm