I have been on facebook for years. Yesterday I tried to leave a comment on a photo tha...

GetHuman830700's customer service issue with Facebook from June 2018

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58519 similar
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Help with my Facebook issue
GetHuman830700's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830700 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830700 can let us know if they help or not.
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The issue in GetHuman830700's own words
I have been on facebook for years. Yesterday I tried to leave a comment on a photo that was sent and suddenly it told me I had to log in. (!?) When I went to log in, it told me my password was not good (!??!) I was supposed to get a code to reset my password and then it would not accept that code! A message said you were having a problem and would get back with me! What a pain I the behind, to have to go thru all these delays an obsticals simply to get on facebook. What is the matter?
GetHuman830700 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman830700
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 58519 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman830700 started working on this issue
Jun 28th, 2018 8:47pm
GetHuman830700 indicated the issue is not fixed yet.
Jun 29th, 2018 7:48pm